Privacy Policy

• Account information, including your name, verified email address, profile image, and authentication identifier.
• Business information, including legal or trading name, country, tax details, marketplace identifiers, team members, and billing contact.
• Marketplace files and evidence that you choose to upload, including statements, inventory reports, invoices, return records, and supporting documents.
• Workflow information, including findings, claims, deadlines, case references, decisions, reimbursements, and audit activity.
• Technical information needed for security and reliability, such as browser type, timestamps, error records, and network information.

We use information to authenticate users, create business workspaces, reconcile marketplace records, identify potential recovery candidates, prepare claim materials, track cases and reimbursements, provide customer support, secure the service, and improve MARDOOD.

If you choose Google sign-in, MARDOOD requests only basic identity information: your Google account identifier, name, email address, email-verification status, and profile image. MARDOOD does not request access to Gmail, Google Drive, Contacts, Calendar, or your Google password.

We do not sell personal information. We may use infrastructure, authentication, storage, payment, analytics, and support providers solely to operate MARDOOD. We may disclose information when required by law, to protect users or the service, or during a business transaction subject to appropriate safeguards. MARDOOD does not submit marketplace claims or share files with Noon or Amazon unless that capability is clearly offered and you authorize it.

Account and business records are retained while the workspace remains active and as reasonably needed for security, legal, billing, and audit purposes. Uploaded files and claim records may be deleted according to account controls and retention settings. You should retain your own copies of marketplace reports and evidence.

We use reasonable administrative and technical safeguards, including encrypted transport, access controls, separated business workspaces, and restricted credentials. No online service can guarantee absolute security.

You may request access, correction, export, or deletion of your account information, subject to legal and operational retention requirements. Team owners control access to their business workspace. You may stop using MARDOOD and revoke Google account access at any time.

MARDOOD is an independent service and is not endorsed by, affiliated with, or operated by Noon or Amazon. Marketplace names and trademarks belong to their respective owners.

Privacy questions and account requests may be sent to privacy@getmardood.com. This policy may be updated as the service develops, and the latest revision date will appear above.